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Chapter four- Michael Barber. I found it pretty common sense that if you have happy motivated employees, those employees will be more efficient and motivated. The opposite is also true, as unhappy ones will tend to slack off. When I worked as security guard for Boeing, there were guards that would go out of their way to make other guards miserable. It took over a year to phase those guards off my shift or off site completely and once gone, a noticeable difference in both the quality in the way the night shift was run and the rise in moral. Over the next year our shift was the most efficient on site and ended up saving the security company's contract with Boeing when it the contract was under its annually review.

Chapter four- Arnold Villarreal That is true in what you are saying Michael. I used to work at Bill millers for about 3 years and it was hard work, I was the one that got everything done and the managers knew this so they fed off this more. I had a discussion with the managers and told them that they had to treat their employees better, making them feel better about themselves and the job. They started to do this and as a result the employees busted their but more and more work was done. Just like in chapter 4 Attitude is a big part of a persons well-being and perfomance. The better they feel about themselves says a lot on how they will perform in a working enviroment.

Chapter 4 Anne Sewell I agree with both Arnold and Michael. I have worked at places where employees are treated as nothing more than machines and the quality and quantity of the work done was poor. And the change over in employees was frequent, nobody wanted to stay at a place where you weren't apperciated. Attitude means so much; the employers attitude toward the employees and the employees attitude about the job and the boss.

 Chapter 4 - Brent Grossman  I would have to say attitude is at the core of all job satisfaction, be it one's personal attitude or those around us. I used to work for a CPA firm where people were always leaving, and soon came to realize it was the supervisor who was eventually driving everyone else off. She had a poor attitude against upper management and it flowed into everyone below. Eventually others were hired who were constantly in misery because of this supervisor, and it caused a rift in the workplace. I always tried to remain neutral, but would always be placed in the middle. I loved the job, but eventually I had to leave due to the attitude problems. Now I'm at a new CPA firm and I have to say the atmosphere is much more professional. Of course the attitudes are still there, but the people are much more professional and know how to keep themselves in check.